Privacy Policy
Last Updated: October 2026
At HOMAVO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, contact us, or interact with our services.
Throughout this Privacy Policy, “HOMAVO”, “we”, “us”, and “our” refer to HOMAVO.
Website:
homavo.eu
Contact:
support@homavo.eu
1. Information We Collect
When you visit or use our website, we may collect the following information:
Personal Information
Including:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment-related information
- Order information
- Customer service communications
Account Information
If you create a customer account, we may collect:
- Login information
- Saved addresses
- Order history
Website Usage Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Website interactions
- Cookie information
2. How We Use Your Information
We use your personal information for the following purposes:
Processing Orders
To:
- Process and fulfill your purchases
- Arrange delivery
- Provide order updates
- Handle returns and warranty requests
Customer Support
To:
- Answer questions
- Provide assistance
- Resolve issues related to orders or products
Improving Our Services
To:
- Improve website performance
- Understand customer preferences
- Improve products and shopping experience
Marketing Communications
With your consent, we may send:
- Newsletter emails
- Product updates
- Promotional offers
- Abandoned checkout reminders
You can unsubscribe from marketing emails at any time.
3. Payment Information
Payments on HOMAVO are processed through secure third-party payment providers.
Depending on your chosen payment method, your information may be processed by:
We do not store your complete payment card information on our servers.
4. Shopify Platform
Our online store is powered by Shopify.
Shopify processes certain customer information to provide ecommerce services, including:
- Order processing
- Payment support
- Store functionality
- Security and fraud prevention
For more information about how Shopify processes personal data, please refer to Shopify’s Privacy Policy:
https://www.shopify.com/legal/privacy
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies may be used for:
- Website functionality
- Analytics
- Advertising performance
- Personalized marketing
We may use services including:
- Google Analytics
- Google Ads
- Google Shopping
- Meta advertising technologies
You can manage or disable cookies through your browser settings or available cookie consent tools.
6. Advertising and Marketing Partners
We may work with third-party advertising platforms to show relevant advertisements and measure campaign performance.
These services may collect information about your interactions with our website, including:
- Pages viewed
- Products viewed
- Purchases made
- Website activity
Our advertising partners may include:
- Google Ads
- Google Shopping
- Meta Ads
7. Email Marketing
We may use email communication tools to send:
- Welcome emails
- Newsletter updates
- Abandoned checkout reminders
- Customer service messages
These communications may include information related to products you viewed, purchased, or added to your cart.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.
8. Product Reviews
We use Judge.me to collect and display customer reviews. For more information, please see Judge.me’s Privacy Policy.
When you submit a review, we may process:
- Your name
- Email address
- Review content
- Photos or videos submitted with your review
- Product information related to your purchase
Reviews help other customers make informed purchasing decisions.
9. Affiliate Program
We may operate an affiliate program through GoAffPro. For more information, please see GoAffPro’s Privacy Policy.
Affiliate tracking technologies may collect information such as:
- Referral links
- Cookies
- Purchase attribution information
This allows us to correctly track affiliate referrals and commissions.
10. Sharing Your Information
We may share your information with trusted service providers that help us operate our business, including:
- Shopify
- Payment providers
- Shipping providers
- Analytics providers
- Marketing platforms
- Customer review providers
- Affiliate platforms
We only share information necessary to provide these services.
We do not sell your personal information.
11. Data Security
We take reasonable technical and organizational measures to protect your personal information.
However, no online transmission or storage system can be guaranteed to be completely secure.
12. Your GDPR Rights
If you are located in the European Economic Area (EEA), you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request restriction of processing
To exercise these rights, please contact us:
Email:
Shopify also provides privacy tools that help merchants manage customer privacy requests and GDPR-related requirements.
13. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Provide customer support
- Meet legal obligations
- Resolve disputes
When information is no longer required, it will be securely deleted or anonymized.
14. Children's Privacy
Our website is not intended for children under the age required by applicable laws.
We do not knowingly collect personal information from children.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal requirements.
The updated version will always be published on this page with the latest revision date.
16. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
HOMAVO
Email:
Website:
